For Canada domestic, we have shipping options below:

• No tracking mail shipping(within 2 weeks depends on local)

• Expedited shipping(4-9 business days)

• Xpresspost Shipping(2-3 business days)

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For US, we have shipping options below:​

• Tracked packed USA(4-7 business days)

• Xpresspost USA(2-3 business days)

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For International, we have shipping options below:​

• Tracked packed international(4-30 business days)

• Express international (4-10 business days)

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​Dispatch and Processing

Most of our orders are processed 1-2 days after your order has been placed, handmade will be processed 5 business days and shipped out from our Toronto studio Monday-Friday with exceptions of Holidays.

Shipping costs are non-refunable after dispatch  

• Cloma Jewelry is NOT responsible for: 

1. LOST PARCELS

2. POSTAL SERVICE DELAYS

3. PARCELS RETURNED DUE TO INCORRECT ADDRESS

4. ITEMS DAMAGED DURING SHIPMENT

Unfortunately, these situations are out of our control but we are always here to help in any way we can. Please send us a message so we can see if there is anything we can do.

 

• CANADA ORDERS All Canada orders will be charged sales tax according to your province of residence. 

• INTERNATIONAL ORDERS Customs and Duties are the sole responsibility of the customer. 

 

Shipping Times

Our experience with Canada Post has been very positive and reliable. Tracked packages within North America tend to arrive within 4-10 BUSINESS DAYS depending on the distance. If you have any questions at all regarding shipping, feel free to contact us: info@clomajewelry.com.

​If you don't receive your item within 4 weeks, please do let us know.

*Note that shipping estimates are approximate and do not include weekends or any delays by the postal service or customs. 

**( November - December ) Due to holiday volumes, you may see longer transit times.